Remote Client Booking Concierge

Travelwithsan; Denver (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Remote work

Job summary

Travelwithsan is seeking a Client Booking Specialist to help clients explore options and coordinate bookings based on their needs and preferences. You will research available options, communicate with clients, and manage details to deliver timely, professional service.

The role emphasizes strong communication, organization, and problem-solving as you assist with accommodations, transportation, activities, and related arrangements while maintaining accurate documentation.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Strong problem-solving and follow-up skills.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand their preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Follow up when additional information is required.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication skills

Organization

Attention to detail

Research skills

Email & web-based systems

Multi-tasking

Customer-focused

Booking/hospitality experience

Job description

Travelwithsan is seeking a Client Booking Specialist to help clients explore options and coordinate bookings based on their needs and preferences. You will research available options, communicate with clients, and manage details to deliver timely, professional service.

The role emphasizes strong communication, organization, and problem-solving as you assist with accommodations, transportation, activities, and related arrangements while maintaining accurate documentation.