Remote Channel Inside Sales: Service & Solutions

ABB Inc; Arkansas; Remote; USD 60,000 - 90,000; Full time

Job summary

ABB is seeking a Channel Inside Sales professional to drive service sales, generate opportunities, and secure profitable sales in designated areas. Focus will be Installed Base penetration and selling the full Service portfolio, building long-term relationships, and ensuring rapid responses to customer needs.

The role supports remote work with preferred locations including Texas, Arkansas, Kansas, Louisiana, Missouri, or Oklahoma, reporting to US Channel Sales Director.

Qualifications

• 5+ years of experience. Bachelor's Degree preferred, or an equivalent combination of education, industry experience, and demonstrated achievements.
• Experience in proposal generation, customer support, or related commercial/sales support functions preferred.
• Working knowledge of power transmission and distribution products, systems, and electrical industry applications preferred.
• Experience supporting business-to-business (B2B) customers and building effective customer relationships.
• Proficiency in utilizing computer systems, databases, and business applications to manage customer and sales information such as Salesforce, PowerBI, and Microsoft Office.
• Demonstrated ability to handle complex assignments and potential for advancement within a power products, systems, or technical sales organization

Responsibilities

• Assists marketing specialists and sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others.
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Work in concert with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations (CIO, Distributors, ISPs, OEMs, Utility)
• Support closing orders and achieve quarterly quotas.
• Generates aftermarket parts & field services proposals for customers along with supporting training of channel partners on Self Help quote tools to drive productivity
• Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences.
• Process orders for product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle.

Skills

Lead generation

Customer relationship management

Inbound/outbound outreach

Quotations processing

B2B sales support

Proposal generation

Education

Bachelor's degree or equivalent

Tools

Salesforce

PowerBI

Microsoft Office

Job description

ABB is seeking a Channel Inside Sales professional to drive service sales, generate opportunities, and secure profitable sales in designated areas. Focus will be Installed Base penetration and selling the full Service portfolio, building long-term relationships, and ensuring rapid responses to customer needs.

The role supports remote work with preferred locations including Texas, Arkansas, Kansas, Louisiana, Missouri, or Oklahoma, reporting to US Channel Sales Director.