Remote Channel Applications Engineer - Technical Sales

ABB Inc.; South Dakota; On-site; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health and wellness benefits

Retirement savings plan (401k)

Paid time off / holidays

Job summary

ABB Inc. is seeking a Channel Applications Engineer to provide technical sales execution and expert product knowledge for ABB LV drive and PLC/HMI solutions.

The role focuses on tailored solutions, strong customer relationships, and supporting the Channel team with demonstrations and product expertise. This remote-friendly position requires a 50%+ travel outlook within the US and neighboring regions, and a valid US work authorization.

Qualifications

• Bachelor's degree in electrical engineering or related field and 4+ years of experience in the application of Low Voltage drives with basic knowledge of Compressors, Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge, General Machinery and other applications.
• Exceptional technical application and technical communication skills.
• Understanding of Serial and Ethernet communication protocols (Ethernet/IP, ProfiNet, Etc).
• Programming experience in industrial PLCs (ABB, Rockwell, Siemens, Square D, or others).
• Ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, vendors, regulatory agencies, or members of the business community
• Requires a valid driver's license and passport with ability to travel > 50% of the time to customer and end user sites.
• Candidate must already possess a work authorization that would allow them to legally work for ABB in the United States.

Responsibilities

• Apply Technical Knowledge - Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet customers' unique needs. Contribute to specification by negotiating deviations and agreeing on win-win solutions. Identify and communicate applicability of (new/emerging) functional solutions to address current business issues. Advise others on the delivery of high-quality solutions by applying broad and deep professional expertise.
• Customer Relations - Continuously strengthen existing customer relationships. Take the initiative to get to know new customers. Follow-up on customer complaints in a timely manner according to a defined process. Identify and meet customer needs and ask for feedback.
• Sales Techniques - Know and confidently use basic sales techniques (e.g. communication, active listening, presentation...). Take different viewpoints into consideration when creating a solution. Self-reflect on sales approach and adjust to customers as needed. Support the Channel team with customer presentations and demonstrations by serving as the product expert through strong solution competence.
• Analyze drive, PLC/HMI motor application problems and initiate effective measures for their solution. Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction.

Skills

Electrical engineering knowledge

Technical communication

Serial/Ethernet protocols

PLC programming

Reading drawings & documents

Customer inquiries handling

Travel willingness

US work authorization

Education

Bachelor's degree in electrical engineering or related field

Associate's degree in electrical engineering or related field

Job description

ABB Inc. is seeking a Channel Applications Engineer to provide technical sales execution and expert product knowledge for ABB LV drive and PLC/HMI solutions.

The role focuses on tailored solutions, strong customer relationships, and supporting the Channel team with demonstrations and product expertise. This remote-friendly position requires a 50%+ travel outlook within the US and neighboring regions, and a valid US work authorization.