Remote Change Analyst: Drive Adoption & Engagement

Reed Smith LLP; Miami (FL); On-site; USD 97,000 - 125,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Health Savings Account

Paid Time Off

Dental Insurance

Vision Insurance

Job summary

Reed Smith LLP is seeking a Change Analyst to develop change management plans and execute initiatives across the firm. You will coordinate planning activities, support stakeholder engagement, communications, training, business readiness and adoption within global programs.

The role involves planning, analyzing impacts, crafting action plans, and delivering targeted communications and training while working with Change Leads and project teams to ensure successful adoption.

Qualifications

• Bachelor's degree in Business, Organizational Behavior, or a related field.
• Formal change management certification (e.g., Prosci) preferred.
• Minimum of five years of experience supporting change management or project delivery initiatives.
• Experience working in professional services, legal, consulting, or other client-facing environments.
• Experience supporting enterprise system implementations (e.g., Workday, CRM platforms) preferred.
• Strong written and verbal communication; ability to tailor messaging for different audiences.
• Ability to work in a global, cross-functional, matrixed environment.

Responsibilities

• Deliver assigned change workstreams, including planning, executing, and tracking activities against project milestones, objectives and outcomes.
• Conduct change impact assessment and stakeholder analysis and summarize insights to inform change strategies.
• Translate change strategies into action plans across communications, training, and stakeholder engagement, adapting approaches based on stakeholder and business needs.
• Partner with project teams, business stakeholders, and Change Leads to support execution of change initiatives across global, cross-functional programs.
• Develop and deliver stakeholder engagement activities, including gathering input on influence and resistance, maintaining contact lists, scheduling interviews, workshops, and briefings, and synthesizing information to inform strategy.
• Assess change-related risks, recommend mitigation actions, and elevate issues when appropriate.
• Own the creation and distribution of targeted communications, including emails, intranet posts, FAQs, and reference materials, tailoring messaging and delivery approaches based on stakeholder and business needs while ensuring alignment with overall strategy.
• Develop, coordinate and deliver training materials and activities, including creating and updating materials, scheduling sessions, sending invitations, tracking attendance, and collecting feedback collection.
• Track and analyze adoption and business readiness metrics and contribute to dashboards and reports that identify trends, risks, and areas requiring additional communication, training, or stakeholder support.
• Perform other duties as assigned.

Skills

Change management

Project management

Stakeholder engagement

Communication

Analytical thinking

Organization

Cross-functional teamwork

Education

Bachelor's degree in Business or related field

Prosci certification

Job description

Reed Smith LLP is seeking a Change Analyst to develop change management plans and execute initiatives across the firm. You will coordinate planning activities, support stakeholder engagement, communications, training, business readiness and adoption within global programs.

The role involves planning, analyzing impacts, crafting action plans, and delivering targeted communications and training while working with Change Leads and project teams to ensure successful adoption.