Remote Global Change Analyst – Communications & Adoption

Reed Smith LLP; Los Angeles (CA); On-site; USD 97,000 - 132,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Health Savings Account (HSA)

Virtual Health Services

Dental Insurance

Vision Insurance

Paid Time Off

Flexible Spending Accounts

Job summary

Reed Smith LLP is seeking a Change Analyst to support the development and execution of change management plans across global, cross-functional teams. The role focuses on stakeholder engagement, communications, training, and business readiness to drive adoption and project success.

You will partner with Change Leads and project teams to coordinate planning, track progress against milestones, and deliver targeted communications and materials while maintaining alignment with overall strategy.

Qualifications

• Bachelor's degree in Business, Organizational Behavior, or a related field.
• Formal change management certification (e.g., Prosci) preferred.
• Minimum of five years of experience supporting change management or project delivery initiatives.
• Experience working in professional services, legal, consulting, or other client-facing environments.
• Experience supporting enterprise system implementations (e.g., Workday, CRM platforms) preferred.

Responsibilities

• Deliver assigned change workstreams, including planning, executing, and tracking activities against project milestones, objectives and outcomes.
• Conduct change impact assessment and stakeholder analysis and summarize insights to inform change strategies.
• Translate change strategies into action plans across communications, training, and stakeholder engagement, adapting approaches based on stakeholder and business needs.
• Partner with project teams, business stakeholders, and Change Leads to support execution of change initiatives across global, cross-functional programs.
• Develop and deliver stakeholder engagement activities, including gathering input on influence and resistance, maintaining contact lists, scheduling interviews, workshops, and briefings, and synthesizing information to inform strategy.
• Assess change-related risks, recommend mitigation actions, and escalation issues when appropriate.
• Own the creation and distribution of targeted communications, including emails, intranet posts, FAQs, and reference materials, tailoring messaging and delivery approaches based on stakeholder and business needs while ensuring alignment with overall strategy.
• Develop, coordinate and deliver training materials and activities, including creating and updating materials, scheduling sessions, sending invitations, tracking attendance, and collecting feedback collection.
• Track and analyze adoption and business readiness metrics and contribute to dashboards and reports that identify trends, risks, and areas requiring additional communication, training, or stakeholder support.
• Perform other duties as assigned.

Skills

Change management

Project management

Communication skills

Stakeholder engagement

Analytical thinking

Organizational skills

Education

Bachelor's degree in Business/Organizational Behavior/related field

Prosci certification preferred

Tools

Workday

CRM platforms

Job description

Reed Smith LLP is seeking a Change Analyst to support the development and execution of change management plans across global, cross-functional teams. The role focuses on stakeholder engagement, communications, training, and business readiness to drive adoption and project success.

You will partner with Change Leads and project teams to coordinate planning, track progress against milestones, and deliver targeted communications and materials while maintaining alignment with overall strategy.