Remote Care Coordination Assistant

Humana Inc; Topeka (KS); Remote; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Holidays and parental leave

Disability insurance

Life insurance

Job summary

Humana Inc. seeks a Care Management Assistant to coordinate administrative and patient-support activities across care management programs. You will work with members, providers and care teams to review records, prepare care summaries, and guide next steps toward improved outcomes.

This role supports remote work with occasional travel to Humana offices for training. It requires a High School diploma, healthcare experience, EMR data entry, and timezone flexibility (EST/CST).

Qualifications

• High School Diploma or GED required.
• Experience providing in-center or virtual patient support.
• Experience in patient support or care coordination in healthcare.
• Experience with data entry in an EMR system.
• Ability to work in EST or CST time zones.

Responsibilities

• Coordinate administrative, operational and customer support activities for care management.
• Collaborate with members, providers, caregivers and care teams to improve patient outcomes.
• Prioritize requests and apply established procedures with discretion.
• Use prior care management experience to perform the role.

Skills

Data entry

Patient support

Care coordination

Remote communication

Education

High School Diploma or GED

Tools

EMR systems

Job description

Humana Inc. seeks a Care Management Assistant to coordinate administrative and patient-support activities across care management programs. You will work with members, providers and care teams to review records, prepare care summaries, and guide next steps toward improved outcomes.

This role supports remote work with occasional travel to Humana offices for training. It requires a High School diploma, healthcare experience, EMR data entry, and timezone flexibility (EST/CST).