Remote Care Coordination Assistant

Humana Inc; Dover (DE); Remote; USD 43,000 - 56,000; Full time

Job summary

Humana Inc. is seeking a Care Management Assistant to coordinate administrative, operational, and patient support activities for care management programs.

You will collaborate with members, providers, caregivers and care teams to support member wellbeing, prepare care summaries, and guide next steps based on established procedures. The role requires a High School Diploma and experience in patient support or care coordination, with EMR data entry skills.

Qualifications

• High School Diploma or GED required.
• Experience providing in-center or virtual patient support.
• Experience in patient support, care coordination, or healthcare setting.
• Experience with data entry and maintaining information within an EMR system.
• Can work EST or CST.

Responsibilities

• Coordinates administrative, operational and customer support activities for care management programs.
• Collaborates with members, providers, caregivers and care teams to support member wellbeing through care coordination.
• Uses discretion and judgment in prioritizing requests and applying established procedures.
• Draws on prior care management experience to perform the role.

Skills

Patient support

Care coordination

EMR data entry

Timezone flexibility EST/CST

Education

High School Diploma or GED

Tools

EMR systems

Job description

Humana Inc. is seeking a Care Management Assistant to coordinate administrative, operational, and patient support activities for care management programs.

You will collaborate with members, providers, caregivers and care teams to support member wellbeing, prepare care summaries, and guide next steps based on established procedures. The role requires a High School Diploma and experience in patient support or care coordination, with EMR data entry skills.