Remote Care Coordination Specialist

Humana Inc; United States; Remote; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Parental and caregiver leave

Job summary

CenterWell Senior Primary Care, a Humana Inc. company, is seeking a Care Management Assistant to coordinate administrative, operational, and patient support activities for care management programs.

You will collaborate with members, providers, and care teams to support wellbeing and prepare care summaries for the next steps in care. The role is remote with occasional travel to Humana offices for training or meetings.

Qualifications

• High School Diploma or GED required.
• Experience providing in-center or virtual patient support.
• Experience in patient support, care coordination, or related healthcare setting.
• Experience with data entry and maintaining information in an EMR system.

Responsibilities

• Coordinate administrative, operational, and customer support activities for care management.
• Support assessment, coordination, and facilitation of members' care needs.
• Collaborate with members, providers, caregivers, and care teams to support member wellbeing.
• Prepare care summaries that inform care teams, guide next steps, and improve patient outcomes.

Skills

Care coordination experience

Patient support experience

EMR data entry

EST/CST work availability

Spanish fluency

Education

High school diploma

Tools

EMR system

Job description

CenterWell Senior Primary Care, a Humana Inc. company, is seeking a Care Management Assistant to coordinate administrative, operational, and patient support activities for care management programs.

You will collaborate with members, providers, and care teams to support wellbeing and prepare care summaries for the next steps in care. The role is remote with occasional travel to Humana offices for training or meetings.