Remote Care Coordination Assistant

Humana Inc; Phoenix (AZ); Remote; USD 43,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Humana Inc. is seeking a Care Management Assistant to coordinate administrative and healthcare operations in a remote role. You will support care management programs, collaborate with patients, providers and care teams, and help inform care decisions with accurate records.

This position requires a high school diploma, experience with patient support and EMR data entry, and the ability to work EST or CST. Travel to Humana offices may be required occasionally, with a standard 40-hour work week.

Qualifications

• High School Diploma or GED is required.
• Experience providing in-center or virtual support or interaction with patients.
• Experience in patient support, care coordination, or a related healthcare setting.
• Experience with data entry and maintaining information within an electronic medical record (EMR) system.

Responsibilities

• Coordinate administrative, operational, and customer support activities for care management programs.
• Collaborate with members, providers, caregivers and care teams to support wellbeing and inform care decisions.
• Apply discretion to prioritise requests and follow established procedures.
• Use prior care management experience to perform responsibilities.

Skills

Care coordination

Patient support

Data entry

EMR system

Education

High School Diploma or GED

Job description

Humana Inc. is seeking a Care Management Assistant to coordinate administrative and healthcare operations in a remote role. You will support care management programs, collaborate with patients, providers and care teams, and help inform care decisions with accurate records.

This position requires a high school diploma, experience with patient support and EMR data entry, and the ability to work EST or CST. Travel to Humana offices may be required occasionally, with a standard 40-hour work week.