Remote Booking Specialist & Client Concierge

The Hiring Platform; Fort Wayne (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote environment

Comprehensive onboarding

Access to professional tools

Continuing education

Professional development opportunities

Supportive team environment

Job summary

The Hiring Platform is looking for a Booking Services Coordinator to assist clients with researching options and coordinating arrangements. You will gather client needs, research options, and manage booking details in a fully remote environment.

This role requires strong communication skills, excellent organization, and a customer-focused mindset. You'll provide confirmations, maintain accurate records, and support clients throughout the booking process.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Customer-focused mindset.
• Comfortable researching information online.
• Able to learn web-based platforms.
• Strong follow-up skills.
• Reliable and professional.
• Experience in customer service or hospitality is helpful.

Responsibilities

• Gather information regarding client needs and preferences.
• Research available options and services.
• Coordinate booking and reservation requests.
• Review details for accuracy.
• Provide clients with confirmations and relevant information.
• Assist with changes and special requests.
• Maintain accurate client and booking records.
• Follow up regarding outstanding information.
• Communicate with service providers.
• Provide professional support before and after reservations.

Skills

Communication skills

Organization

Customer-focused

Research skills

Web-based platform learning

Follow-up skills

Job description

The Hiring Platform is looking for a Booking Services Coordinator to assist clients with researching options and coordinating arrangements. You will gather client needs, research options, and manage booking details in a fully remote environment.

This role requires strong communication skills, excellent organization, and a customer-focused mindset. You'll provide confirmations, maintain accurate records, and support clients throughout the booking process.