Remote Booking Concierge

The Hiring Platform; Flagstaff (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Fully remote environment

Comprehensive onboarding and training

Access to professional tools and资源

Job summary

The Hiring Platform is seeking a Booking Services Coordinator to assist clients by researching options, coordinating arrangements, and managing booking details. This role focuses on gathering client needs, researching options, coordinating reservations, and ensuring accurate, timely information is provided before and after bookings.

Ideal candidates excel in communication, organization, and customer service, with comfort in online research and learning new web-based platforms.

Qualifications

• Excellent communication and attention to detail are essential.
• Experience in customer service, reservations, hospitality, or administrative tasks is helpful.

Responsibilities

• Gather information regarding client needs and preferences.
• Research available options and services.
• Coordinate booking and reservation requests.
• Review details for accuracy.
• Provide clients with confirmations and relevant information.
• Assist with changes and special requests.
• Maintain accurate client and booking records.
• Follow up regarding outstanding information.
• Communicate with service providers.
• Provide professional support before and after reservations.

Skills

Strong communication

Organizational skills

Customer focus

Online research

Learn web platforms

Follow-up skills

Customer service experience

Job description

The Hiring Platform is seeking a Booking Services Coordinator to assist clients by researching options, coordinating arrangements, and managing booking details. This role focuses on gathering client needs, researching options, coordinating reservations, and ensuring accurate, timely information is provided before and after bookings.

Ideal candidates excel in communication, organization, and customer service, with comfort in online research and learning new web-based platforms.