Remote Booking & Reservations Specialist

The Hiring Platform; Tallahassee (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Comprehensive training

Ongoing professional development

Access to booking tools and resources

Continuing education opportunities

Team support

Job summary

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to help clients research options, coordinate bookings, and manage reservation details.

In this remote-friendly role, you will research options, assist with booking requests, review availability, coordinate accommodations, transport, activities, and related services, and verify information for accuracy. You will communicate professionally with clients and service providers and maintain booking records.

Qualifications

• Attention to detail is essential for accurate reservations.
• Excellent communication with clients and service providers.
• Strong research and organizational abilities.
• Customer-focused attitude and problem-solving mindset.
• Comfortable using online reservation systems and software.
• Ability to prioritize requests and meet deadlines.
• Previous booking, customer service, hospitality, or admin experience helpful.

Responsibilities

• Research options based on client preferences.
• Assist with booking and reservation requests.
• Review availability and applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy.
• Provide confirmations and important details.
• Assist with modifications and special requests.
• Maintain accurate booking records.
• Follow up when additional information is required.
• Communicate professionally with clients and service providers.

Skills

Attention to detail

Communication skills

Research

Organizational skills

Customer focus

Online systems

Prioritization

Booking experience

Customer service

Hospitality experience

Administrative experience

Job description

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to help clients research options, coordinate bookings, and manage reservation details.

In this remote-friendly role, you will research options, assist with booking requests, review availability, coordinate accommodations, transport, activities, and related services, and verify information for accuracy. You will communicate professionally with clients and service providers and maintain booking records.