Remote Booking & Reservations Specialist

The Hiring Platform; Champaign (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Comprehensive training

Ongoing professional development

Access to booking tools and resources

Continuing education opportunities

Team support

Job summary

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to support clients by researching options, coordinating bookings, and managing reservation details. This remote role emphasizes precision, clear communication, and efficient handling of requests.

You will review availability, coordinate accommodations and transport, verify information, and provide timely confirmations while maintaining organized records. Prior experience in booking or hospitality is helpful.

Qualifications

• Strong attention to detail and accuracy in handling reservations.
• Clear and professional communication with clients and providers.
• Solid research and organizational skills to compare options and manage bookings.
• Customer-focused attitude ensuring high-quality service.
• Comfortable using online booking systems and tools.
• Ability to prioritize multiple requests and tight deadlines.
• Experience in booking, customer service, hospitality, or administrative roles is advantageous.

Responsibilities

• Research options based on client preferences and requirements.
• Assist with booking and reservation requests.
• Review availability and options to present best fits.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy and completeness.
• Provide confirmations and essential details to clients.
• Assist with modifications and special requests as needed.
• Maintain accurate booking records and documentation.
• Follow up to obtain missing information when required.
• Communicate professionally with clients and service providers.

Skills

Attention to detail

Excellent communication

Research and organization

Customer-focused

Online systems proficiency

Prioritization

Booking/customer service experience

Job description

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to support clients by researching options, coordinating bookings, and managing reservation details. This remote role emphasizes precision, clear communication, and efficient handling of requests.

You will review availability, coordinate accommodations and transport, verify information, and provide timely confirmations while maintaining organized records. Prior experience in booking or hospitality is helpful.