Remote Booking Services Specialist

The Hiring Platform; Harrisburg (Dauphin County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Fully remote

Onboarding and training

Professional tools

Continuing education

Career development

Supportive team

Job summary

The Hiring Platform is seeking an organized and customer-focused Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details.

In this fully remote role, you will gather client needs, research available options, coordinate reservations, review details for accuracy, provide confirmations, handle changes, and maintain accurate records while communicating professionally with service providers and clients in a fully remote

Qualifications

• Strong communication and interpersonal skills.
• Excellent organization and attention to detail.
• Customer-focused mindset.
• Comfortable researching information online.
• Able to learn web-based platforms.
• Strong follow-up skills.
• Reliable and professional.
• Customer service, reservations, hospitality, or administrative experience is helpful.

Responsibilities

• Gather information regarding client needs and preferences.
• Research available options and services.
• Coordinate booking and reservation requests.
• Review details for accuracy.
• Provide clients with confirmations and relevant information.
• Assist with changes and special requests.
• Maintain accurate client and booking records.
• Follow up regarding outstanding information.
• Communicate with service providers and offer professional support before and after reservations.

Skills

Communication skills

Organizational skills

Customer focus

Online research

Web platforms

Follow-up

Reliability

Customer service experience

Job description

The Hiring Platform is seeking an organized and customer-focused Booking Services Coordinator to assist clients with researching options, coordinating arrangements, and managing booking details.

In this fully remote role, you will gather client needs, research available options, coordinate reservations, review details for accuracy, provide confirmations, handle changes, and maintain accurate records while communicating professionally with service providers and clients in a fully remote