Remote Booking & Reservations Specialist — Client Concierge

The Hiring Platform

Flint (MI)

On-site

USD 38,000 - 55,000

Full time

2 days ago

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Benefits offered by this job

Remote work environment

Comprehensive training

Ongoing professional development

Access to booking tools and resources

Continuing education opportunities

Team support

Job summary

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to assist clients with researching options, coordinating bookings, and managing reservation details from a remote location.

Responsibilities include researching options, verifying details, and providing confirmations while maintaining organized records and professional communication with clients and providers. Remote work enables flexible scheduling and ongoing training opportunities.

Qualifications

Strong attention to detail and accuracy in handling reservations.
Excellent written and verbal communication with clients and providers.
Solid research and organizational abilities to compare options.
Customer-focused attitude and professional demeanor.
Comfortable using online booking tools and systems.
Ability to prioritize requests and meet deadlines.
Previous booking, customer service, hospitality, or administrative experience is helpful.

Responsibilities

Research options based on client preferences and needs.
Assist with booking and reservation requests.
Review availability and present suitable options.
Coordinate accommodations, transportation, activities, and related services.
Verify reservation details for accuracy.
Provide confirmations and important information to clients.
Support modifications and special requests as needed.
Maintain accurate booking records and follow up when more information is required.
Communicate professionally with clients and service providers.