Remote Booking Concierge

Travelwithsan; Charlotte (NC); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Professional development

Online resources

Supportive team environment

Job summary

Travelwithsan is seeking a Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research information online, and manage important details while delivering timely, professional service.

The role is remote with onboarding and ongoing development, training, and access to online tools within a supportive team environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and attention to detail.
• Customer-focused attitude.
• Good online research abilities.
• Comfortable using email and web-based systems.
• Ability to manage multiple client requests.
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required.

Responsibilities

• Communicate with clients to understand preferences and requirements.
• Research available options and services.
• Assist with accommodations, transportation, activities, and related arrangements.
• Coordinate booking requests and confirmations.
• Review reservation information for accuracy.
• Provide clients with relevant details and updates.
• Assist with changes and special requests.
• Maintain accurate client and booking documentation.
• Communicate with service providers as necessary.
• Provide ongoing client support throughout the process.

Skills

Communication

Organization

Customer focus

Research

Email/web tools

Multitasking

Problem solving

Booking experience

Job description

Travelwithsan is seeking a Client Booking Specialist to assist clients with researching options and coordinating booking requests based on their needs and preferences. You will communicate with clients, research information online, and manage important details while delivering timely, professional service.

The role is remote with onboarding and ongoing development, training, and access to online tools within a supportive team environment.