Remote Automotive Maintenance Coordinator

Enterprise Fleet Management; Dallas (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid vacation

Choice time days

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Life insurance

Disability insurance

Fertility benefits

Employee Assistance Program

Profit sharing

401(k) employer match

Discount programs

Job summary

Enterprise Fleet Management, a private fleet management company, is hiring a Maintenance Coordinator to support automotive maintenance activities remotely from the Dallas, TX area. The role focuses on technical support, scheduling, and cost-effective repair recommendations for clients and vendors.

The position requires automotive maintenance experience, customer service skills, and basic Microsoft Office proficiency.

Qualifications

• Six (6) months of customer service experience required.
• Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred.
• Degree in Automotive Technology preferred.
• ASE (Automotive Service Excellence) certifications preferred.
• Basic proficiency with Microsoft Office products (Word, Excel, and Outlook).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Responsibilities

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner.
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services.
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures.
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval.
• Make recommendations to internal business partners regarding repair recommendations and cost.
• Locate and suggest proper service locations for clients.

Skills

Customer service

Automotive maintenance

Communication

Detail-oriented

Flexibility

Education

Automotive Technology degree

Tools

Microsoft Office

Job description

Enterprise Fleet Management, a private fleet management company, is hiring a Maintenance Coordinator to support automotive maintenance activities remotely from the Dallas, TX area. The role focuses on technical support, scheduling, and cost-effective repair recommendations for clients and vendors.

The position requires automotive maintenance experience, customer service skills, and basic Microsoft Office proficiency.