Remote Automotive Maintenance Coordinator – Fleet Support

Enterprise Fleet Management

Tampa (FL)

On-site

USD 29,000 - 33,000

Full time

14 days+

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Job summary

Enterprise Fleet Management is seeking an Automotive Maintenance Coordinator to provide automotive technical support to Fleet Management groups, clients, and vendors. The role is fully remote, based from your home in Tampa, FL, with hours Mon-Fri 6 a.m.–9 p.m. CST and Sat 7 a.m.–4 p.m.

CST. You will review repair orders, negotiate service intervals, fluids, and pricing before approval. Compensation ranges from $20.51 to $23.51 per hour, with additional weekend/evening differential and ASE

Qualifications

6 months of customer service experience required.
6 months of automotive maintenance or repair experience required; experience in a lube shop, tire shop, repair facility or dealership preferred.
Degree in Automotive Technology preferred.
ASE certifications preferred.
Basic proficiency with Microsoft Office products (Word, Excel, Outlook).
Must have the ability to meet all work from home technical requirements.
Must be authorized to work in the United States and not require work authorization sponsorship now or in the future.

Responsibilities

Provide timely response to orders submitted by phone and email, in an efficient and friendly manner.
Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services.
Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures.
Contact clients to provide recommendations, explain proposed repair procedures and gain approval.
Make recommendations to internal business partners regarding repair recommendations and cost.
Locate and suggest proper service locations for clients.