Remote Automotive Maintenance Coordinator

Enterprise Fleet Management; St. Louis (MO); À distance; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

Paid vacation

Medical, dental, and vision insurance

401(k) employer match

Profit sharing

Résumé du poste

Enterprise Fleet Management is hiring a Maintenance Coordinator to support fleet management operations and provide automotive technical guidance from a home-based role serving the St. Louis metro area.

You will review repair orders, negotiate service intervals, fluids, and pricing to ensure proper service and approval. This full-time remote position operates CST hours with weekday shifts; it also offers additional compensation for weekend/evening work and ASE certifications.

Qualifications

• Six months of customer service experience required.
• Six months of automotive maintenance or repair experience required; experience in a lube shop, tire shop, repair facility or dealership preferred.
• Degree in Automotive Technology preferred.
• ASE (Automotive Service Excellence) certifications preferred.
• Basic proficiency with Microsoft Office products (Word, Excel, and Outlook).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Responsabilités

• Provide timely response to orders submitted by phone and email, in an efficient and friendly manner.
• Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services.
• Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures.
• Contact clients to provide recommendations, explain proposed repair procedures and gain approval.
• Make recommendations to internal business partners regarding repair recommendations and cost.
• Locate and suggest proper service locations for clients.

Connaissances

Customer service

Automotive maintenance

Detail-oriented

Formation

Automotive Technology degree

Outils

Microsoft Office

Description du poste

Enterprise Fleet Management is hiring a Maintenance Coordinator to support fleet management operations and provide automotive technical guidance from a home-based role serving the St. Louis metro area.

You will review repair orders, negotiate service intervals, fluids, and pricing to ensure proper service and approval. This full-time remote position operates CST hours with weekday shifts; it also offers additional compensation for weekend/evening work and ASE certifications.