Remote Application Deployment Engineer

KLA; Ann Arbor Charter Township (MI); Remote; USD 111,000 - 189,000; Full time

Job summary

KLA is seeking a Product Support Engineer to lead deployment, integration, and operational readiness of remote application solutions in customer environments. This role requires deployment expertise and cross-functional collaboration with customer IT, security, and internal engineering teams.

The engineer will drive implementations from site prep through go-live and stabilization, ensuring secure, reliable, and scalable deployments with customer-controlled remote access requirements.

Qualifications

• Strong customer-facing communication skills for global stakeholders.
• Solid understanding of REST APIs and system integration concepts.
• Good knowledge of databases, backend interactions, data flow, and queries.
• Foundational networking knowledge: TCP/IP, routing, VPNs, ports.
• Familiarity with firewall rules, ACLs, and secure access models.
• Ability to troubleshoot complex issues across app, infra, and network domains.
• Clear written and verbal communication across time zones and teams.
• Comfort working independently in complex deployment environments.

Responsibilities

• Lead end-to-end remote application deployments and go-live coordination.
• Coordinate with customer IT, security, and internal engineering teams.
• Ensure deployments are secure, reliable, and scalable with remote access.
• Troubleshoot across application, infrastructure, and network layers.
• Support integration involving LDAP/AD, Kerberos, SSO, and certificates.
• Collaborate with internal teams on installations, fixes, and upgrades.
• Work with distributed teams to deploy in multiple regions and time zones.
• Improve deployment readiness through documentation and handoffs.

Skills

Customer-facing comms

REST APIs

System integration

Databases & queries

Networking basics

Firewall/ACLs knowledge

Troubleshooting across layers

Cross-functional collaboration

Independent problem solving

Job description

KLA is seeking a Product Support Engineer to lead deployment, integration, and operational readiness of remote application solutions in customer environments. This role requires deployment expertise and cross-functional collaboration with customer IT, security, and internal engineering teams.

The engineer will drive implementations from site prep through go-live and stabilization, ensuring secure, reliable, and scalable deployments with customer-controlled remote access requirements.