Customer-Facing Software Applications Engineer

KLA-Belgium; Milpitas (CA); On-site; USD 115,000 - 168,000; Full time

Job summary

KLA is seeking a Software Applications Engineer to support Frontline software across the Americas and Europe, combining customer support, training, and technical project management. The role emphasizes collaboration in a cross-functional environment and requires travel up to 25%.

In this customer-facing position, you will help deploy software, train users, and engage in technical discussions with prospects and customers to enable successful implementations.

Qualifications

• Master’s Degree with 0+ years related work experience or Bachelor’s Degree with 2+ years.
• Fluency in English; additional languages are a plus.
• Experience in customer support, software implementation, training, and project management.

Responsibilities

• Provide technical assistance and customer support for Frontline software.
• Deliver customer training and implementation support for deployments and upgrades.
• Support sales activities with technical discussions and product demos.
• Document customer feedback for product improvements.
• Travel domestically and internationally up to 25%.

Skills

Communication skills

English fluency

Customer support

Technical training

Project management

Cross-functional collaboration

Education

Master’s Degree

Bachelor’s Degree

Tools

Frontline software (InCAM Pro/InFlow/InSight/Genesis)

Python

Perl

Oracle database

Job description

KLA is seeking a Software Applications Engineer to support Frontline software across the Americas and Europe, combining customer support, training, and technical project management. The role emphasizes collaboration in a cross-functional environment and requires travel up to 25%.

In this customer-facing position, you will help deploy software, train users, and engage in technical discussions with prospects and customers to enable successful implementations.