Program Assistant — Office Operations & Data Support

Transportation Security Careers; Hines (IL); On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Careers is seeking a Program Assistant to support TSA managers and staff in Hines, IL. The role involves coordinating daily office activities, maintaining records, preparing materials, and assisting with payroll, HR, scheduling, and related programs.

The position emphasizes attention to detail, data tracking, and effective communication across teams, with duties varying by program area as assigned. The job is full-time and office-based.

Qualifications

• Applicants generally need specialized experience at the level stated in the official announcement.
• Experience includes administrative or program support in a busy office, preparing reports, tracking deadlines, and supporting payroll/HR/scheduling functions.
• Familiarity with office software to organize information and support multiple assignments.

Responsibilities

• Provide administrative and program support to TSA managers and employees
• Help coordinate daily office activities, projects, and operational assignments
• Compile, organize, track, and analyze program information
• Maintain electronic records, spreadsheets, reports, and administrative files
• Prepare correspondence, meeting materials, reports, and internal communications
• Schedule meetings, maintain calendars, and track deadlines or action items
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas
• Monitor program metrics and help identify incomplete or inconsistent information
• Search files, records, policies, and electronic systems
• Support implementation of new office procedures and administrative systems
• Communicate with employees, managers, timekeepers, financial staff, and external contacts
• Review administrative work for accuracy, completeness, and compliance with procedures

Skills

Organization and detail

Written communication

Data entry and analysis

Microsoft Office

Records management

Calendar coordination

Customer service

Multi-tasking

Discretion with info

Job description

Transportation Security Careers is seeking a Program Assistant to support TSA managers and staff in Hines, IL. The role involves coordinating daily office activities, maintaining records, preparing materials, and assisting with payroll, HR, scheduling, and related programs.

The position emphasizes attention to detail, data tracking, and effective communication across teams, with duties varying by program area as assigned. The job is full-time and office-based.