Patient Scheduling Specialist (Medical Office) - Full-Time

Summit Medical Group; Knoxville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Summit Medical Group is seeking an Appointment Scheduler for its Physical Therapy Corporate Office. This full-time role runs 8:00am–4:30pm and centers on managing telephone communications, scheduling, and patient information flow.

Responsibilities include answering and routing calls, recording messages, updating medical records, and supporting office operations with accuracy and professionalism.

Qualifications

• High School Diploma required.
• One year of experience in a medical office setting is preferred but not required.

Responsibilities

• Answers incoming phone calls promptly and courteously.
• Directs calls to appropriate areas or extensions.
• Records messages accurately and prompts callers for pertinent information.
• Verifies and updates information in medical records/database.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles outgoing calls for appointment confirmations and referrals.
• Maintains confidentiality and adheres to compliance policies.

Education

High School Diploma

Job description

Summit Medical Group is seeking an Appointment Scheduler for its Physical Therapy Corporate Office. This full-time role runs 8:00am–4:30pm and centers on managing telephone communications, scheduling, and patient information flow.

Responsibilities include answering and routing calls, recording messages, updating medical records, and supporting office operations with accuracy and professionalism.