Observability Solutions Architect — Presales Leader

SHI; Montpelier (VT); Remote; USD 180,000 - 250,000; Full time

Job summary

SHI International Corp. is seeking a Presales Solutions Architect — Full Stack Observability. You will lead demonstrations, POCs, and architectural designs across APM, infrastructure, cloud monitoring, log analytics, and network monitoring.

This remote role blends client engagements with internal practice development. You’ll design target-state architectures, craft collateral, evaluate vendors, and train teams on emerging observability technologies, OpenTelemetry, and AI-driven event

Qualifications

• Bachelor's degree or equivalent work experience required.
• Minimum 6 years of experience in observability, monitoring, SRE or related roles.
• Experience in presales, solutions architecture, or technical consulting.

Responsibilities

• Design and deliver product demonstrations, POCs, and technical presentations for full stack observability.
• Lead technical discovery sessions across application, infrastructure, and network domains.
• Translate complex observability concepts into business value for technical and executive audiences.
• Develop target-state observability architectures and instrumentation strategies.
• Create internal collateral, vendor evaluations, and enablement content.

Skills

Presales experience

Observability

OpenTelemetry

CI/CD

SRE

Python

Go

Terraform

Ansible

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent

Tools

Python

Go

Terraform

Ansible

Job description

SHI International Corp. is seeking a Presales Solutions Architect — Full Stack Observability. You will lead demonstrations, POCs, and architectural designs across APM, infrastructure, cloud monitoring, log analytics, and network monitoring.

This remote role blends client engagements with internal practice development. You’ll design target-state architectures, craft collateral, evaluate vendors, and train teams on emerging observability technologies, OpenTelemetry, and AI-driven event