Senior Presales Architect: Full-Stack Observability

SHI; Hagåtña (GU); Remote; USD 180,000 - 250,000; Full time

Job summary

SHI International Corp. is seeking a Presales Solutions Architect — Full Stack Observability to lead design and demonstrations of observability platforms across APM, logs, metrics, and digital experience monitoring.

You’ll balance presales engagements with internal practice development, delivering demos, POCs, and reference architectures. You will collaborate with engineering, sales, and partner teams, translate complex telemetry concepts into business value, and stay current on OpenTelemetry,

Qualifications

• Bachelor's degree or equivalent work experience in a technical field.

Responsibilities

• Design and deliver product demonstrations, POCs, and technical presentations for full stack observability solutions.
• Lead discovery sessions to gauge observability maturity and current tooling sprawl.
• Develop internal collateral like reference architectures and competitive analyses.
• Collaborate with engineering, sales, and partner teams to create integrated observability service solutions.

Skills

Observability design

Presales engagements

Technical storytelling

OpenTelemetry

CI/CD

SRE/IT infrastructure

Telemetry pipelines

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent

Tools

OpenTelemetry

CI/CD tools

Terraform

Ansible

Job description

SHI International Corp. is seeking a Presales Solutions Architect — Full Stack Observability to lead design and demonstrations of observability platforms across APM, logs, metrics, and digital experience monitoring.

You’ll balance presales engagements with internal practice development, delivering demos, POCs, and reference architectures. You will collaborate with engineering, sales, and partner teams, translate complex telemetry concepts into business value, and stay current on OpenTelemetry,