Senior Presales Architect — Full-Stack Observability

SHI

Cheyenne (WY)

Remote

USD 180,000 - 250,000

Full time

5 days ago

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Job summary

SHI International Corp. is seeking a Presales Solutions Architect — Full Stack Observability.

In this remote role, you will be SHI's SME for full stack observability across APM, infrastructure, cloud monitoring, log analytics, and eBPF-based instrumentation, driving demonstrations and POCs for customers. You will split time between presales engagements and internal practice development, designing target-state architectures, creating collateral, and leading enablement sessions to keep teams

Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience.
Hands-on design and implementation of monitoring and telemetry solutions.
Experience presenting to customers, internal teams, or professional groups on observability or operations topics.

Responsibilities

Design and deliver product demonstrations, POCs, and presentations focused on full stack observability solutions.
Lead technical discovery sessions to assess observability maturity across domains.
Translate complex observability concepts into business-relevant value propositions for technical and executive audiences.
Design target-state observability architectures covering instrumentation, OpenTelemetry adoption, and data pipelines.
Develop and maintain internal collateral, including reference architectures and vendor evaluation frameworks.
Conduct internal enablement sessions for engineering and sales teams on observability technologies and best practices.