In-Office Client Services Receptionist (Tax Office)

H&R Block, Inc.; Mountain Grove (MO); Sur place; USD 24 000 - 32 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals. This in-person role offers training and growth toward tax preparation or leadership.

Responsibilities include greeting clients, answering calls, scheduling, intake, and document handling while maintaining confidentiality and a professional environment during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Connaissances

Client service

Communication

Multitasking

Organization

Computer skills

Formation

High school diploma/GED

Outils

Microsoft Office

Microsoft Teams

Scheduling systems

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals. This in-person role offers training and growth toward tax preparation or leadership.

Responsibilities include greeting clients, answering calls, scheduling, intake, and document handling while maintaining confidentiality and a professional environment during tax season.