In-Office Client Services Specialist (Tax Season)

H&R Block, Inc.; Kennesaw (GA); In loco; USD 18.000 - 23.000; Tempo pieno

Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office and manage daily client interactions. You will greet clients, handle check-ins, and support scheduling while coordinating with tax professionals to ensure a smooth client experience.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced office during tax season.

Competenze

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for teamwork and client service.
• Able to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools (MS Office, Teams).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.

Conoscenze

Fast-paced environment

Interpersonal skills

Communication skills

Multitasking

Attention to detail

MS Office familiarity

Evening/weekend availability

Formazione

High school diploma or GED

Strumenti

Microsoft Teams

Scheduling systems

Descrizione del lavoro

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of our office and manage daily client interactions. You will greet clients, handle check-ins, and support scheduling while coordinating with tax professionals to ensure a smooth client experience.

The role requires strong communication, organizational skills, and the ability to multitask in a fast-paced office during tax season.