In-Person Client Service Pro — Tax Office Receptionist

H&R Block, Inc.; Parsons (KS); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Benefits

Zusammenfassung

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients in person and support daily office operations. You will manage scheduling, check-in, document handling, and coordination with tax professionals to ensure a smooth client experience.

This on-site role requires strong interpersonal skills, multitasking ability, and availability evenings and weekends during tax season, with career growth potential into tax prep or leadership.

Qualifikationen

• Experience in a fast-paced, client-focused environment.
• Strong interpersonal and communication skills to work with clients and team members.
• Ability to multitask and manage priorities throughout the day.
• Attention to detail and organizational skills.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Client-focused

Multitasking

Communication

Scheduling software

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients in person and support daily office operations. You will manage scheduling, check-in, document handling, and coordination with tax professionals to ensure a smooth client experience.

This on-site role requires strong interpersonal skills, multitasking ability, and availability evenings and weekends during tax season, with career growth potential into tax prep or leadership.