In-Office Client Services & Receptionist

H&R Block, Inc.; Salina (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

This in-person role supports daily office operations, manages client check-in, and pairs clients with the right tax professional, helping the office run smoothly during tax season. You'll greet clients, answer calls, schedule appointments, maintain an organized front desk, and collaborate with tax professionals while handling sensitive information with

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Multitasking

Organization

Microsoft Office

Scheduling systems

Evenings and weekends availability

Education

High school diploma or GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to be the welcoming first impression for every client.

This in-person role supports daily office operations, manages client check-in, and pairs clients with the right tax professional, helping the office run smoothly during tax season. You'll greet clients, answer calls, schedule appointments, maintain an organized front desk, and collaborate with tax professionals while handling sensitive information with