Seasonal Client Service & Receptionist – In-Office

H&R Block, Inc.; San Jacinto (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals.

This in-person role offers training and a path into tax prep or leadership, with evenings and weekend shifts during tax season. Join a team focused on client service and accuracy, where confidentiality and professionalism are essential.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (Microsoft Office, Teams, scheduling systems).
• Evenings and weekends availability during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-centric environment

Interpersonal communication

Multitasking and prioritization

Attention to detail

Office software proficiency

Evenings/weekends availability

Education

High school diploma or GED

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client scheduling, support daily operations, and work with tax professionals.

This in-person role offers training and a path into tax prep or leadership, with evenings and weekend shifts during tax season. Join a team focused on client service and accuracy, where confidentiality and professionalism are essential.