In-Office Client Service Specialist | Reception

H&R Block, Inc.; Ellisville (MO); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients and set the tone for the office.

In this in-person role, you will manage client check-in, route inquiries to the right tax professional, and support daily clerical tasks in a fast-paced tax environment. You will handle phones, schedule appointments, maintain a neat reception and office area, and protect confidential information.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for collaborating with clients and team members.
• Ability to multitask and manage competing priorities throughout the day.
• Excellent organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Fast-paced environment

Interpersonal skills

Communication skills

Multitasking

Organization

Computer literacy

Evenings & weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients and set the tone for the office.

In this in-person role, you will manage client check-in, route inquiries to the right tax professional, and support daily clerical tasks in a fast-paced tax environment. You will handle phones, schedule appointments, maintain a neat reception and office area, and protect confidential information.