Hybrid Patient Scheduler - Fast-Paced Care Team

essentiahealth; Duluth (MN); Hybrid; USD 26.000 - 38.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Zusammenfassung

Essentia Health is seeking a Level I Patient Scheduler who will pre-register and schedule patients for appointments, procedures, tests, and other services. You will handle calls, follow-up tasks, and referrals while ensuring timely, courteous service and accurate data entry in the EHR, collaborating with care teams for optimal outcomes.

The role involves multi-service-line scheduling, cross-training for coverage, and contributing to efficient patient experiences across Essentia Health locations.

Qualifikationen

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling
• Handles incoming calls, follow-up and referral work queues, ticket scheduling
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes],
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Aufgaben

Kenntnisse

Patient scheduling

Customer service

Data entry

Phone etiquette

EHR data entry

Jobbeschreibung

Essentia Health is seeking a Level I Patient Scheduler who will pre-register and schedule patients for appointments, procedures, tests, and other services. You will handle calls, follow-up tasks, and referrals while ensuring timely, courteous service and accurate data entry in the EHR, collaborating with care teams for optimal outcomes.

The role involves multi-service-line scheduling, cross-training for coverage, and contributing to efficient patient experiences across Essentia Health locations.