Patient Access Scheduler | Care Coordination

essentiahealth; Fargo (ND); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Tuition reimbursement

Flexible scheduling

Generous time off

Job summary

Essentia Health in Fargo is seeking a Level I Patient Scheduler who pre-registers and schedules appointments, procedures, tests, and other services in a timely, professional, and courteous manner. This role answers calls, completes follow-up work, verifies insurance eligibility, and coordinates with care teams to ensure efficient patient care.

The position requires data entry into the electronic health record and collaboration with a care team to provide quality service.

Qualifications

• Patient scheduling experience preferred.
• No educational requirements; completes designated HBI courses within one year of hire.

Responsibilities

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients.
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes.

Skills

Scheduling experience

Patient access

Data entry

Insurance verification

Customer service

Education

No educational requirements

Job description

Essentia Health in Fargo is seeking a Level I Patient Scheduler who pre-registers and schedules appointments, procedures, tests, and other services in a timely, professional, and courteous manner. This role answers calls, completes follow-up work, verifies insurance eligibility, and coordinates with care teams to ensure efficient patient care.

The position requires data entry into the electronic health record and collaboration with a care team to provide quality service.