Patient Access & Scheduling Specialist

essentiahealth; Duluth (MN); On-site; USD 26,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

401(k) plan

Tuition reimbursement

Educational programs

Generous time off

Job summary

Essentia Health in Duluth, MN is seeking an experienced patient scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional manner. You will handle incoming calls, manage follow-up queues, verify insurance eligibility, and enter data into the electronic health record while maintaining excellent customer service.

This role offers day-shift rotation, on-site work, and collaboration with care teams, with emphasis on accurate cost

Qualifications

• Full pre-registration of all patients calling to schedule an appointment, including updating guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.

Responsibilities

• Patient identification, registration, and scheduling, after visit summaries with estimates, patient checkout and appointment, and procedure and lab scheduling, obtaining required signatures and documents from patients.
• Full pre-registration of all patients calling to schedule an appointment, including updating of guarantor information and verification of insurance eligibility.
• Coordinates the scheduling of services for patients including ancillary and procedure scheduling.
• Handles incoming calls, follow-up and referral work queues, ticket scheduling.
• Proficiently and accurately enters data into the permanent electronic health record while talking with patients.
• Works as part of a care team of support staff and clinical staff to provide optimal customer service and clinical outcomes.

Job description

Essentia Health in Duluth, MN is seeking an experienced patient scheduler to pre-register and schedule patients for appointments, procedures, tests, and other services in a timely, professional manner. You will handle incoming calls, manage follow-up queues, verify insurance eligibility, and enter data into the electronic health record while maintaining excellent customer service.

This role offers day-shift rotation, on-site work, and collaboration with care teams, with emphasis on accurate cost