Home Medical Equipment Driver & Patient Support

Rotech Healthcare Inc.; Town of Amherst (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Bonus opportunity

Job summary

Rotech Healthcare Inc is seeking a dedicated Customer Service Technician to join our home healthcare team. You will be responsible for delivery, setup, and maintenance of medical equipment, oxygen, and supplies, and for instructing patients or caregivers on proper use and care.

The role includes providing customer service in person and over the phone at this location. Travel to patient homes using a company or personal vehicle is required for set-ups and recurring deliveries; a bonus opportunity

Qualifications

• High school diploma or GED is required.
• Background check will be conducted; results considered individually.
• Drug screen and credentialing processes may be required for some positions.

Responsibilities

• Deliver, set up and maintain medical equipment, oxygen, and supplies at patient homes.
• Instruct patients and caregivers on proper use and maintenance of equipment.
• Provide customer service over the phone and in person to patients and referral sources.
• Coordinate with billing and sales teams; process paperwork and logs as needed.
• Travel to patient homes for set-ups and recurring deliveries using company or personal vehicle.

Skills

English communication

Multi-tasking

Customer service

Time management

Teamwork

Self-motivation

Education

High school diploma or GED

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Rotech Healthcare Inc is seeking a dedicated Customer Service Technician to join our home healthcare team. You will be responsible for delivery, setup, and maintenance of medical equipment, oxygen, and supplies, and for instructing patients or caregivers on proper use and care.

The role includes providing customer service in person and over the phone at this location. Travel to patient homes using a company or personal vehicle is required for set-ups and recurring deliveries; a bonus opportunity