Home Medical Equipment Driver & Patient Support

Rotech Healthcare; Cortez (CO); On-site; USD 46,000 - 49,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, vision coverage

401(k) and HSA

Life insurance

Job summary

Rotech Healthcare is seeking a Customer Service Technician to join our home healthcare team. You will be responsible for the delivery, setup, and maintenance of medical equipment, oxygen, and supplies, and for teaching patients and caregivers proper use and care of equipment.

The position includes customer service duties by phone and in person at the VA location. Office duties include coordinating deliveries, handling paperwork, and ensuring compliance with safety and regulatory requirements.

Qualifications

• High school diploma or GED required.
• Excellent verbal and written English communication.
• Ability to multitask and manage time effectively.

Responsibilities

• Deliver, set up and maintain medical equipment and oxygen.
• Provide patient/caregiver instruction on equipment use.
• Offer customer service by phone and in person.
• Coordinate with referrals and billing departments.
• Ensure safety and compliance with policies.

Skills

Communication skills

Multitasking

Attention to detail

Independent work

Team player

Problem solving

English proficiency

Education

High school diploma or GED equivalent

Job description

Rotech Healthcare is seeking a Customer Service Technician to join our home healthcare team. You will be responsible for the delivery, setup, and maintenance of medical equipment, oxygen, and supplies, and for teaching patients and caregivers proper use and care of equipment.

The position includes customer service duties by phone and in person at the VA location. Office duties include coordinating deliveries, handling paperwork, and ensuring compliance with safety and regulatory requirements.