Guest Services Pro — Warm Welcomes & Reservations

Travel + Leisure Co.; United States; Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

401k with employer match

Wellness program

Employee Assistance Program

Descripción de la vacante

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with check-in, provide information about resort offerings, and handle reservations with accuracy.

You’ll balance cash and process transactions while delivering exceptional service that turns moments into memories across the world. In this role you’ll work in a fast-paced environment, display a professional appearance, communicate clearly in English, and help guests navigate area attractions.

Formación

• Excellent communication skills in English and a friendly, client-centric attitude.
• Ability to handle cash and process payments accurately.
• Strong attention to detail and organization in a fast-paced environment.
• Basic computer and office skills; willingness to learn hotel systems.

Responsabilidades

• Greet guests and assist with check-in and checkout processes.
• Provide information about the resort and local attractions.
• Quote room rates and confirm reservations.
• Balance cash receipts and handle transactions according to procedures.
• Respond promptly to guest inquiries and concerns.

Conocimientos

Customer service

Communication

Cash handling

Multitasking

Herramientas

POS system

Descripción del empleo

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with check-in, provide information about resort offerings, and handle reservations with accuracy.

You’ll balance cash and process transactions while delivering exceptional service that turns moments into memories across the world. In this role you’ll work in a fast-paced environment, display a professional appearance, communicate clearly in English, and help guests navigate area attractions.