Resort Guest Experience Specialist

Travel + Leisure Co.; Myrtle Beach (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with employer match

Paid time off

Wish day paid time to volunteer

Job summary

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from around the world and assist with resort information, reservations, and checkout procedures.

You will process cash/credit transactions, issue keys, balance receipts, and respond to guest inquiries with a focus on accuracy and hospitality. The role requires a professional appearance, strong English communication, basic math, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication and written English required.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Guide guests through registration, issue keys, and provide resort information.
• Process cash/credit transactions and balance receipts.
• Complete check-out procedures and verify charges in folios.
• Reserve and confirm reservations for individuals or groups; provide room rate quotes.
• Respond promptly to guest inquiries and concerns.

Skills

Communication skills

Cash handling

Multitasking

English proficiency

Tools

Computer skills

Job description

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from around the world and assist with resort information, reservations, and checkout procedures.

You will process cash/credit transactions, issue keys, balance receipts, and respond to guest inquiries with a focus on accuracy and hospitality. The role requires a professional appearance, strong English communication, basic math, and the ability to multitask in a fast-paced environment.