Guest Services Specialist – Warm Welcomes & Reservations

Travel + Leisure Co.; Panama City Beach (FL); Presencial; USD 19 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays (varies by,

Wish day paid time to volunteer

401k with employer match

Legal and identity theft plan

Voluntary income protection benefits

Wellness program

Employee Assistance Program

Resumo da oferta

Travel + Leisure Co. seeks a friendly Guest Services Associate to welcome guests, assist with registrations, and guide them through checkout with warmth and efficiency. You will share information about the resort and nearby attractions, provide room rate quotes, and help ensure a smooth guest experience.

Responsibilities include handling cash/credit transactions, issuing keys, balancing receipts, and confirming reservations while maintaining high service standards in a fast-paced environment.

Qualificações

• Professional appearance and positive attitude.
• Excellent English reading/writing skills.
• Ability to solve problems with minimal supervision.
• Basic math skills and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.
• Basic computer and office skills.

Responsabilidades

• Welcome guests with warmth from registration to checkout.
• Provide information about the resort and local attractions; share room rate quotes.
• Issue unit keys and confirm reservations.
• Process cash and credit transactions following procedures.
• Balance cash receipts and complete money handling tasks.
• Assist with checkout procedures and verify charges/credits in folios.
• Respond to guest inquiries quickly and thoroughly.

Conhecimentos

Professional appearance

English communication

Problem solving

Cash handling

Multitasking

Attention to detail

Basic computer skills

Descrição da oferta de emprego

Travel + Leisure Co. seeks a friendly Guest Services Associate to welcome guests, assist with registrations, and guide them through checkout with warmth and efficiency. You will share information about the resort and nearby attractions, provide room rate quotes, and help ensure a smooth guest experience.

Responsibilities include handling cash/credit transactions, issuing keys, balancing receipts, and confirming reservations while maintaining high service standards in a fast-paced environment.