Front Desk & Office Support Specialist

utaustin; Utah; On-site; USD 41,000 - 50,000; Full time

Job summary

The University of Texas at Austin is seeking a Front Desk Assistant to provide professional reception and administrative support at UT MAIN CAMPUS. You will be the first point of contact for visitors and callers, help with daily office operations, scheduling, and communications, and assist with payments and mail processing as needed.

Required are a high school diploma or GED with one year of relevant experience, frontline customer service experience, and strong multitasking and organizational

Qualifications

• High School Diploma or GED with one year of relevant experience.
• Front desk, receptionist, customer service or administrative support experience.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Professional demeanor and ability to interact effectively with people at all levels.
• Relevant education and experience may be substituted.

Responsibilities

• Greet and welcome visitors, clients, students, employees, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Receive, sort, and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with processing payments, reimbursements and other financial transactions.
• Office space management and maintenance: records management, copier maintenance, phones, office supply orders, mailboxes, etc.
• Name badges and key requests.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organization

Interpersonal skills

Professional demeanor

Attention to detail

Education

High School Diploma or GED

Bachelor's degree

Tools

DEFINE

FRMS

Point Plus

Job description

The University of Texas at Austin is seeking a Front Desk Assistant to provide professional reception and administrative support at UT MAIN CAMPUS. You will be the first point of contact for visitors and callers, help with daily office operations, scheduling, and communications, and assist with payments and mail processing as needed.

Required are a high school diploma or GED with one year of relevant experience, frontline customer service experience, and strong multitasking and organizational