Front Desk & Administrative Specialist - Education Campus

University of Texas; Austin, Northern (TX, KY); Hybrid; USD 41,000 - 50,000; Full time

Job summary

University of Texas on the main campus seeks a Front Desk Assistant to provide professional reception and administrative support, serving as the first point of contact for visitors and callers and assisting with scheduling, payments, and mail handling.

The role requires a high school diploma or GED with relevant experience, strong customer service and multitasking abilities, and a professional demeanor to interact effectively with staff and guests in a fast-paced campus setting.

Qualifications

• High School Diploma or GED with one year of relevant experience.
• Experience in a front desk, receptionist, customer service, or administrative support role.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Professional demeanor and ability to interact effectively with people at all levels.
• Relevant education and experience may be substituted as appropriate.

Responsibilities

• Greet and welcome visitors, clients, students, employees, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Receive, sort, and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with processing payments, reimbursements and other financial transactions.
• Office space management and maintenance: records management, copier maintenance, phones, office supply orders, mailboxes, etc.
• Name badges and key requests.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Multitasking

Organization

Professional demeanor

Education

High School Diploma or GED

Bachelor's degree (preferred)

Job description

University of Texas on the main campus seeks a Front Desk Assistant to provide professional reception and administrative support, serving as the first point of contact for visitors and callers and assisting with scheduling, payments, and mail handling.

The role requires a high school diploma or GED with relevant experience, strong customer service and multitasking abilities, and a professional demeanor to interact effectively with staff and guests in a fast-paced campus setting.