Student Support Front Desk Associate

University of Texas; United States; On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Training provided

Job summary

University of Texas at Austin is seeking a Student Associate for the Student Support team at the UT Main Campus. The role involves serving as the first contact point for students, families, and staff, managing front desk operations, and routing inquiries to appropriate resources. Training will be provided and confidentiality is essential.

The position is part-time, 19 hours per week, with a pay rate of $12.00 per hour. Start date is immediate, and the role continues through Dec 31, 2026.

Qualifications

• Current UT Austin student enrolled in good standing.
• Ability to maintain strict confidentiality and handle sensitive information.
• Excellent interpersonal, customer service, verbal and written communication skills.

Responsibilities

• Serve as the first point of contact for visitors, phone, and email inquiries.
• Manage visitor check-in and front desk operations to maintain a welcoming office.
• Screen and route students or visitors to appropriate resources while maintaining confidentiality.
• Perform administrative duties such as filing, scanning, data entry, and record management.
• Assist with outreach events and student engagement initiatives as needed.
• Complete required confidentiality and FERPA training, crisis response, and mandated reporting.

Skills

Excellent interpersonal skills

Confidentiality

Customer service

Communication skills

Organizational skills

Calm under pressure

Education

Currently enrolled UT Austin student in good standing

Job description

University of Texas at Austin is seeking a Student Associate for the Student Support team at the UT Main Campus. The role involves serving as the first contact point for students, families, and staff, managing front desk operations, and routing inquiries to appropriate resources. Training will be provided and confidentiality is essential.

The position is part-time, 19 hours per week, with a pay rate of $12.00 per hour. Start date is immediate, and the role continues through Dec 31, 2026.