Front Desk Assistant

utaustin; Utah; On-site; USD 41,000 - 50,000; Full time

Job summary

The University of Texas at Austin is seeking a Front Desk Assistant to provide professional reception and administrative support at UT MAIN CAMPUS. You will be the first point of contact for visitors and callers, help with daily office operations, scheduling, and communications, and assist with payments and mail processing as needed.

Required are a high school diploma or GED with one year of relevant experience, frontline customer service experience, and strong multitasking and organizational

Qualifications

• High School Diploma or GED with one year of relevant experience.
• Front desk, receptionist, customer service or administrative support experience.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Professional demeanor and ability to interact effectively with people at all levels.
• Relevant education and experience may be substituted.

Responsibilities

• Greet and welcome visitors, clients, students, employees, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Receive, sort, and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with processing payments, reimbursements and other financial transactions.
• Office space management and maintenance: records management, copier maintenance, phones, office supply orders, mailboxes, etc.
• Name badges and key requests.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organization

Interpersonal skills

Professional demeanor

Attention to detail

Education

High School Diploma or GED

Bachelor's degree

Tools

DEFINE

FRMS

Point Plus

Job description

Front Desk Assistant

Hiring Department: Special Education

Position Open To: All Applicants

Weekly Scheduled Hours: 40

FLSA Status: Non-Exempt from FLSA

Earliest Start Date: Oct 01, 2026

Position Duration: Expected to Continue Until Aug 31, 2027

Location: UT MAIN CAMPUS

Job Details

Purpose

The Front Desk Assistant provides professional reception and administrative support, serving as the first point of contact for visitors and callers while assisting with daily office operations, communications, scheduling, and other administrative needs.

Responsibilities

• Greet and welcome visitors, clients, students, employees, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Receive, sort, and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with processing payments, reimbursements and other financial transactions.
• Office space management and maintenance: records management, copier maintenance, phones, office supply orders, mailboxes, etc.
• Name badges and key requests.
• Other duties as assigned.

Required Qualifications

• High School Diploma or GED with one year of relevant experience.
• Experience in a front desk, receptionist, customer service, or administrative support role.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Professional demeanor and ability to interact effectively with people at all levels.
• Strong attention to detail and follow-through.

• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Bachelor's degree and two years of relevant experience.
• Knowledge of UT internal accounting systems: DEFINE, FRMS, Point Plus.

Salary Range

$45,000 + depending on qualifications

Working Conditions

Typical office environment

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer , complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other empl