Front Desk Guest Service Star - Local Tips & Perks

PM Hotel Group; Nashville (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

PM Hotel Group is seeking a friendly and energetic front desk associate for our Nashville property. You will be the first smiling face guests see, guiding check-in and check-out while delivering exceptional service and local area recommendations.

You will need strong communication, cash handling skills, and the ability to work across a fast-paced environment. The role offers on-site work, competitive pay, and hotel employee discounts as part of the benefits.

Qualifications

• High School diploma or equivalent.
• 3–6 months related experience preferred.
• Strong communication and customer service orientation.
• Ability to stand, move, and lift up to 50 lbs.

Responsibilities

• Greet guests and be the face of the front desk, handling check-in to check-out with warmth and efficiency.
• Share knowledge of local restaurants, entertainment, and events with guests.
• Operate computers, databases, and the property management system; handle cash accurately.

Skills

Customer service

Communication

People skills

Professional demeanor

Education

High School diploma

Tools

PMS software

Cash handling

Job description

PM Hotel Group is seeking a friendly and energetic front desk associate for our Nashville property. You will be the first smiling face guests see, guiding check-in and check-out while delivering exceptional service and local area recommendations.

You will need strong communication, cash handling skills, and the ability to work across a fast-paced environment. The role offers on-site work, competitive pay, and hotel employee discounts as part of the benefits.