Front Desk Pro: Crafting Unforgettable Guest Experiences

PM Hotel Group; Portland (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

PM Hotel Group is seeking a friendly front desk associate to welcome guests and manage check-in/check-out with a smile. You’ll share local tips and ensure a seamless stay for all guests.

You will stand at the center of the hotel's universe, handling guest requests, cash transactions, and front desk computer systems while maintaining warmth and professionalism in a fast-paced environment. Night/weekend shifts may be required.

Qualifications

• High School diploma (or equivalent) required.
• Prefer 3–6 months of related experience.
• Strong communication and guest-service mindset.

Responsibilities

• Serve as the face of the hotel at the front desk and handle check-in/check-out.
• Deliver exceptional guest service and share knowledge of local area.
• Handle cash and use property management systems and computers.
• Maintain professional appearance and positive interactions with guests and team members.

Skills

People-person

Customer service

Communication skills

Education

High School diploma or equivalent

Job description

PM Hotel Group is seeking a friendly front desk associate to welcome guests and manage check-in/check-out with a smile. You’ll share local tips and ensure a seamless stay for all guests.

You will stand at the center of the hotel's universe, handling guest requests, cash transactions, and front desk computer systems while maintaining warmth and professionalism in a fast-paced environment. Night/weekend shifts may be required.