Front Desk & Administrative Support Specialist

University of Texas at Austin; Austin (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

University of Texas at Austin is seeking a Front Desk Assistant to provide professional reception and administrative support on the UT Main Campus. You will be the first point of contact for visitors and callers and will assist with daily office operations, scheduling, and communications.

The role requires a High School Diploma or GED with experience in front desk or administrative support, strong customer service, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED with one year of relevant experience.
• Experience in a front desk, receptionist, customer service, or administrative support role.
• Excellent customer service and interpersonal skills.
• Ability to multitask, prioritize, and remain organized in a fast-paced environment.
• Professional demeanor and ability to interact effectively with people at all levels.
• Strong attention to detail and follow-through.

Responsibilities

• Greet and welcome visitors, clients, students, employees, and guests in a professional and friendly manner.
• Answer, screen, and direct incoming phone calls and emails.
• Receive, sort, and distribute incoming and outgoing mail, packages, and deliveries.
• Assist with processing payments, reimbursements and other financial transactions.
• Office space management and maintenance: records management, copier maintenance, phones, office supply orders, mailboxes, etc.
• Name badges and key requests.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Education

High school diploma or GED

Bachelor's degree

Job description

University of Texas at Austin is seeking a Front Desk Assistant to provide professional reception and administrative support on the UT Main Campus. You will be the first point of contact for visitors and callers and will assist with daily office operations, scheduling, and communications.

The role requires a High School Diploma or GED with experience in front desk or administrative support, strong customer service, and the ability to multitask in a fast-paced environment.