Field IT Analyst — Travel Tech Support for Plants

Reyes Holdings, L.L.C.; Los Angeles (CA); On-site; USD 91,000 - 114,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K Match

PTO

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT support professional to act as the primary technology resource for assigned RCCB locations, delivering reliable end-user support and ensuring smooth operations. The role involves travel up to 40% and participation in on-call rotations.

Expect to support Microsoft 365, Windows, Android and iOS devices, manage assets, and assist with deployments and upgrades across multiple facilities.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field (or GED with 3+ years of relevant experience).
• Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, iOS.
• Knowledge of networking fundamentals (LAN/WAN, wireless).

Responsibilities

• Serve as the primary technology support resource for RCCB locations.
• Troubleshoot hardware, software, network, and workplace tech issues.
• Support site projects, upgrades, and technology deployments.
• Manage technology assets, deployment, inventory, and lifecycle.
• Partner with operations, IT teams, and vendors to ensure performance.
• Document support activities and identify recurring issues.
• Travel up to 40% within the territory and participate in on-call rotation.
• Assist with other projects as assigned.

Skills

End-user support

Microsoft 365

Windows platforms

Android & iOS

Networking fundamentals

Education

Bachelor's Degree in Information Systems or Computer Science

GED with 3+ years related experience

Tools

ServiceNow ITSM

Endpoint management

IT deployments

Job description

Reyes Coca-Cola Bottling is seeking an IT support professional to act as the primary technology resource for assigned RCCB locations, delivering reliable end-user support and ensuring smooth operations. The role involves travel up to 40% and participation in on-call rotations.

Expect to support Microsoft 365, Windows, Android and iOS devices, manage assets, and assist with deployments and upgrades across multiple facilities.