Field IT Analyst — Travel Tech & Deployments

Reyes Holdings, L.L.C.; Michigan; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K Match

Paid Time Off

Job summary

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary technology resource for multiple RCCB locations. You will ensure reliable operations, support end-user devices, and assist with deployments and asset lifecycle management.

The role requires travel up to 40% in the territory and occasional on-call coverage to support critical business operations. A Bachelor’s degree or GED with relevant experience is accepted, with proficiency in Microsoft 365 and mobile

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or related field, or GED with significant relevant experience.
• Experience supporting end-user devices and business apps across Windows, Android and iOS.
• Solid knowledge of LAN/WAN and wireless networking fundamentals.

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
• Other projects or duties as assigned

Skills

End-user support

Troubleshooting

Documentation

Communication

Team collaboration

Education

Bachelor's degree in Information Systems, Computer Science, or related discipline

GED with 3+ years of relevant experience

Tools

Microsoft 365

Windows

Android

iOS

LAN/WAN networking

ITSM (ServiceNow)

Job description

Reyes Coca-Cola Bottling is seeking an IT Support Specialist to serve as the primary technology resource for multiple RCCB locations. You will ensure reliable operations, support end-user devices, and assist with deployments and asset lifecycle management.

The role requires travel up to 40% in the territory and occasional on-call coverage to support critical business operations. A Bachelor’s degree or GED with relevant experience is accepted, with proficiency in Microsoft 365 and mobile