Field IT Analyst – Travel Tech Support for Manufacturing

Reyes Holdings, L.L.C.; Orange (CA); On-site; USD 91,000 - 114,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K Match

PTO

Education Reimbursement

Job summary

Reyes Coca-Cola Bottling is seeking an IT Support role to serve as the primary technology resource for RCCB locations, ensuring reliable operations and end-user support. The position requires troubleshooting hardware, software, network, and workplace tech issues, with travel up to 40% within the territory and an on-call rotation.

The ideal candidate has a Bachelor's in IS/CS or GED with relevant experience, plus hands-on experience with end-user devices, MS 365, Windows, Android, and iOS, and

Qualifications

• Bachelor's Degree in Information Systems, Computer Science, or a related discipline with 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experience.
• Experience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platforms.
• Knowledge of networking fundamentals, including LAN/WAN and wireless technologies.

Responsibilities

• Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user support
• Troubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issues
• Support site projects, facility upgrades, automation initiatives, and technology deployments
• Manage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacement
• Partner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolution
• Document support activities, identify recurring issues, and contribute to continuous improvement efforts
• Ability to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operations
• Other projects or duties as assigned

Skills

End-user support

Microsoft 365

Windows

Android

iOS

ServiceNow

Education

Bachelor's Degree in IS/CS

GED with 3-5+ years experience

Tools

ServiceNow

Job description

Reyes Coca-Cola Bottling is seeking an IT Support role to serve as the primary technology resource for RCCB locations, ensuring reliable operations and end-user support. The position requires troubleshooting hardware, software, network, and workplace tech issues, with travel up to 40% within the territory and an on-call rotation.

The ideal candidate has a Bachelor's in IS/CS or GED with relevant experience, plus hands-on experience with end-user devices, MS 365, Windows, Android, and iOS, and